STAY WELL
Booking terms.
Clear expectations make for an easier arrival.
Theme template only — adapt these terms to your property, booking process and jurisdiction, then obtain legal review before publishing.
Reservations
A reservation becomes binding only after confirmation by [Hotel name] or the selected booking provider. Add your accepted booking channels and confirmation process here.
Check-in and check-out
Check-in: [time]. Check-out: [time]. Add information for early arrivals, late departures and age requirements where applicable.
Cancellation and changes
State the applicable cancellation deadline, fees, no-show rules, refund timeline and how guests may request changes. Conditions can vary by rate and season.
Payment
Describe deposit requirements, accepted payment methods, taxes, local fees and when the remaining balance is due.
House rules
Include your policies for smoking, pets, visitors, pool use, accessibility and damage to property.